What We Manage

Servers

  • Connectivity
  • Administration and Management
  • Performance Tuning
  • Incident and Problem Management
  • Updates and Patch Management
  • System Health Checks

Workstations and Mobile Devices

  • Administration and Management
  • Performance Tuning
  • Incident and Problem Management
  • Updates and Patch Management
  • System Health Checks

Network

  • Device Management
  • Device Availability Monitoring
  • Performance Monitoring
  • Configuration backup of network devices
  • Remediation/troubleshooting
  • Problem reporting and coordination with vendors

Database

  • Installation and Upgrade Services
  • Monitoring and Troubleshooting
  • Performance tuning and optimization
  • Scalability Planning
  • Backup and Recovery

Virtual Environments

  • Monitoring of Virtual Infrastructure
  • Alert Management
  • Troubleshooting and Remediation
  • Audits and Health Checks
  • Vendor management and coordination