- Connectivity
- Administration and Management
- Performance Tuning
- Incident and Problem Managemen
- Updates and Patch Management
- System Health Checks
What We Manage
Servers
Workstations and Mobile Devices
- Administration and Management
- Performance Tuning
- Incident and Problem Management
- Updates and Patch Management
- System Health Checks
Network
- Device Management
- Device Availability Monitoring
- Performance Monitoring
- Configuration Backup of Network Devices
- Remediation/Troubleshooting
- Problem Reporting and Coordination with Vendors
Database
- Installation and Upgrade Services
- Monitoring and Troubleshooting
- Performance Tuning and Optimization
- Scalability Planning
- Backup and Recovery
Virtual Environments
- Monitoring of Virtual Infrastructure
- Alert Management
- Troubleshooting and Remediation
- Monitoring of Virtual Infrastructure
- Vendor Management and Coordination